How to write a customer Service Resume
Making a professional customer service Resume or CV (Curriculum Vitae) requires highlighting your relevant expertise and experiences. A well-written resume and a professional cover letter, along with a professional LinkedIn profile, can make huge difference when it comes to getting an employment. We at Whyalla Resume, we specialize in providing resume and CV writing services as well as cover letter writing and LinkedIn profile optimization services to help get noticed by your competition. In this article, we’ll discuss how to write about the customer service aspect on a resume or CV, show the skills of customer service on a CV or resume, and provide tips on what to write about customer service skills.
How to describe the quality of service you provide on your resume or CV:
In describing your customer service experience, focus on specific tasks and responsibilities. Utilize action verbs, such as "assisted," "resolved," or "responded," to describe your work. Also, be sure to include any pertinent metrics, like customer satisfaction ratings, to illustrate your impact.
How do you show your the skills of customer service on a CV or resume:
When you write about your experience, you need to emphasize specific skills that are relevant to customer service. These include solving problems and communication. Include any relevant certifications or training, such as a customer service course or certification from a specific customer support software.
What should I write about in regards to customer services skills?
When you write about your customer service skills, focus on the most vital and relevant skills for the position you’re applying to. For instance, if the job involves a lot phone communication, highlight your previous experience and abilities in customer service via phone.
What do I do to write my experiences with my customers?
When writing about your customer service experience, make sure you use specific examples and measure your successes. As an example, instead of telling the reader that you "Helped customers with their inquiries," say "Assisted an average of 50 people per day in their queries, resulting in a 90% satisfied rate."
If you follow these guidelines that you will be able to craft a customer service resume Cover letter, and LinkedIn profile that showcases your skills and experience that make you an ideal potential candidate for roles in customer service. Remember to proofread your resume or resume and letter prior to making it available for submission. Also, consider seeking professional help from Whyalla Resume if you need assistance.
