How to present Customer Service on a Resume
When seeking a customer service job, it is essential to highlight your relevant experiences and abilities on your resume. A well-written resume can make the difference in getting the job that you desire. In Whyalla Resume, we specialize in resume writing to make you stand out from your competitors. In this article, we will provide tips on how to talk about the level of customer service in your resume.
- Utilize action verbs: When you are describing your customer experience include action verbs like "assisted," "resolved," or "responded." These verbs show how you’ve actively engaged in your customer service activities and are able to show results.
- Make sure to include specific job duties and responsibilities. Be specific when you describe your customer service experience. Instead of simply saying "worked in customer service,"" use the phrase "managed the team of customer service representatives and took care of complaints from customers."
- Give metrics: Include pertinent metrics like customer satisfaction rates to prove your effectiveness. For example, "increased customer satisfaction by 15% with effective methods for problem solving."
- Customize your resume: tailor your resume to match the job you’re applying for. Highlight the skills and experience that are relevant to the job.
- Proofread and seek professional help Make sure you proofread your resume prior to uploading it to ensure there are no errors. If you need help seek professional assistance through Whyalla Resume.
By following these tips and guidelines, you can write a customer service resume that effectively highlights your relevant experiences as well as your skills. Keep in mind to modify your resume to fit the specific position you’re applying to and check it for errors before submitting it. Whyalla Resume can also assist you in creating a successful resume that highlights your strengths and work experience.
