How to present Customer Service on a resume

Posted by Whyalla Resume on 15 Jun 2025

When seeking a customer service job, it’s important to include your expertise and experiences on your resume. A well-written and professional resume can make the difference in getting the job you’re looking for. We at Whyalla Resume, we specialize in writing resumes to ensure that you stand out the competition. In this article, we’ll discuss tips on how to present the customer service aspect of your resume.

  1. Use action verbs. When you are describing your customer experience you should use action verbs like "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively involved in customer service and achieved outcomes.
  2. Include specific job duties and responsibilities. Be clear in your description of your customer service experience. Instead of saying "worked in customer service,"" mention that you "managed a team of customer service reps and handled complaints from customers."
  3. Incorporate relevant metrics , such as customer satisfaction levels to show the effect of your efforts. For instance, "increased customer satisfaction by 15% with effective methods for problem solving."
  4. Create a custom resume by tailoring your resume for the customer service job you’re applying for. Highlight your skills and experiences which are relevant to the job.
  5. Make sure you proofread your resume and get professional assistance Make sure you proofread your resume prior to submitting it to ensure that it is error-free. If you need help look into professional help by contacting Whyalla Resume.

Following these steps follow these suggestions to create your own customer service resume which effectively highlights your relevant experience and capabilities. Make sure to tailor your resume to the specific job you’re applying to and make sure you proofread it prior to submitting it. Whyalla Resume can also assist you in writing a powerful resume that displays your capabilities as well as your experience.

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