How to describe customer service on a resume

Posted by Whyalla Resume on 15 Jun 2025

When you are applying for a customer service position, you must be sure to include your expertise and experiences in your resume. A professionally written resume can make an enormous difference in getting the job you’ve been hoping for. Here at Whyalla Resume, we specialize in resume writing to assist you in standing out the competition. In this article, we will provide tips on how to convey customer service in a resume.

  1. Utilize action verbs when talking about your experience with customer service using action verbs, such as "assisted," "resolved," or "responded." These verbs demonstrate that you’ve been actively involved in customer service and have achieved results.
  2. Make sure to include specific job duties and responsibilities. Be precise when you describe your customer service experience. Instead of declaring that you "worked in customer service,"" you should say "managed a team of customers service representatives and took care of complaints from customers."
  3. Use metrics: Provide relevant metrics like customer satisfaction levels to show your impact. For instance, "increased customer satisfaction by 15% by using effective solutions to problems."
  4. Create a custom resume by tailoring your resume to the specific job you’re applying for. Highlight the skills and experience that are most relevant to the job.
  5. Ask for professional help and proofread: Proofread your resume before submitting it to ensure that it’s error-free. If you need help seek professional assistance by contacting Whyalla Resume.

By following these tips follow these suggestions to create your own customer service resume which effectively highlights your relevant experience and skills. Make sure you make your resume specific to the position you’re applying to and be sure to proofread your resume prior to submitting it. Whyalla Resume can also assist you in writing a powerful resume that showcases your skills as well as your experience.

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How to Describe Customer Service on a resume

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