How to Describe Customer Service on a Resume
When applying for a client service position, it’s crucial to include your knowledge and experience in your resume. A well-written resume will make significant difference in obtaining the job you want. We at Whyalla Resume, we specialize in offering resume writing services to make you stand out from the rest of the applicants. In this post, we’ll provide tips on how to describe the customer service aspect of your resume.
- Use action verbs. When you are describing your customer experience you should use action verbs like "assisted," "resolved," or "responded." These verbs prove that you have actively been engaged in your customer service activities and achieved the desired results.
- Incorporate specific job duties and responsibilities: Be specific when describing your customer service experience. Instead of saying "worked in customer service," say "managed the team of customer service representatives and handled complaints from customers."
- Use metrics: Provide relevant measures such as satisfaction levels to show your effectiveness. For example, "increased customer satisfaction by 15% using efficient strategies for solving problems."
- Customize your resume: tailor your resume to match the customer service position that you’re applying for. Highlight your skills and experiences which are most relevant for the position.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to making it available to ensure it’s error-free. If you need help seek professional assistance with Whyalla Resume.
With these suggestions, you can create a resume for customer service that effectively highlights your relevant experience and capabilities. Remember to customize your resume for the job you’re applying for and ensure that you have it proofread before you submit it. Whyalla Resume can also assist you in creating an effective resume that highlights your strengths and expertise.
